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Career

Join the KachiPlug Team

Help us build the financial future of Africa

Social Media Manager

Remote, Global Contract

We are looking for a highly creative and results-driven Social Media Manager to take over the KachiPlug brand voice. We don't care about your university degree; we care about your portfolio, your understanding of internet culture, and your ability to drive actual engagement and conversions.

What You Will Do (Key Responsibilities):

  • Design and execute daily content strategies across Twitter, Instagram, and TikTok.
  • Write highly engaging, conversion-focused copy that explains KachiPlug's services (PayPal, Payoneer, Crypto P2P).
  • Monitor daily fintech trends and insert the KachiPlug brand into relevant viral conversations.
  • Track analytics and prove that your social media efforts are generating new user signups and platform volume.

Who We Are Looking For (Requirements):

  • Proven Results: You must have a portfolio showing accounts you have grown or viral campaigns you have executed successfully.
  • Deep Knowledge: You understand the Nigerian fintech space, crypto exchange culture, and digital wallets.
  • Self-Starter: You don't wait for instructions. You propose ideas, map the content strategy, and execute it relentlessly.
  • Flawless English: Excellent written communication with proper grammar and formatting.

Why Join KachiPlug? (Benefits):

  • 💰 Competitive salary (based on experience and verifiable past results).
  • 🌍 Fully remote work environment.
  • 📈 Performance-based bonuses for hitting user-acquisition and engagement targets.
  • 🚀 Opportunity to grow into a senior leadership/CMO role as the company scales.

How to Apply:

Click "Apply Now" to submit your CV. In your cover letter, you must include links to specific social media accounts, campaigns, or viral posts you have managed. Brag about your numbers—we want to see them.

Lead Graphic Designer

Remote, Global Full-time

We are seeking a visionary Graphic Designer to elevate the visual identity of KachiPlug. We are not looking for someone who just makes "pretty pictures"—we need a strategic designer who understands how visual hierarchy drives user trust and financial conversions. Your degree doesn't matter; your Behance/Dribbble portfolio and your eye for pixel-perfect detail are everything.

What You Will Do (Key Responsibilities):

  • Design premium, trust-building visual assets for social media campaigns, paid ads, and email newsletters.
  • Create compelling infographics that easily explain complex crypto and fiat exchange processes to everyday users.
  • Collaborate with the marketing team to quickly conceptualize and deliver creative assets for viral trends.
  • Ensure absolute brand consistency across all KachiPlug touchpoints, maintaining our modern, corporate fintech aesthetic.

Who We Are Looking For (Requirements):

  • Killer Portfolio: You must provide a link to your past work. If your portfolio doesn't instantly wow us, we won't proceed.
  • Speed & Quality: You master tools like Figma, Photoshop, and Illustrator, and can deliver high-quality assets on tight deadlines.
  • Fintech Flair: You understand the clean, trustworthy design language required by financial apps and crypto startups.
  • Attention to Detail: You never miss an alignment, and you understand the psychology of color and typography.

Why Join KachiPlug? (Benefits):

  • 💰 Competitive, international-standard salary.
  • 🌍 100% remote work—work from anywhere.
  • 🎨 Creative freedom to heavily influence the brand direction of a rapidly growing fintech company.
  • 💻 Allowances for software subscriptions and design resources.

How to Apply:

Click "Apply Now" to submit your application. You MUST include a link to your portfolio (Behance, Dribbble, or personal website) in your cover letter. Applications without a portfolio link will be immediately rejected.

Fintech Compliance and Fraud Analyst

Hybrid, Nigeria Long-term

KachiPlug is Nigeria’s fastest-growing digital asset exchange, processing large volumes of secure financial conversions daily. As we scale, the safety and security of our platform and our users remain our absolute highest priority.

We are seeking a highly analytical Fintech Compliance & Fraud Analyst to join our elite security team. You will be responsible for monitoring transaction data, identifying suspicious patterns, and ensuring our platform remains impenetrable to fraudulent actors while maintaining aggressive growth.

Who We Are Looking For (Requirements):

  • Analytical Mindset: You possess a strong ability to analyze complex financial data, behavioral patterns, and digital footprints to identify anomalies.
  • Industry Knowledge: You have a deep understanding of standard AML (Anti-Money Laundering) regulations, KYC protocols, and P2P scam typologies in Nigeria.
  • Tech-Savvy: You are comfortable working with automated risk assessment tools, blockchain explorers, and backend admin dashboards.
  • Decisive & Private: You can make fast, confident decisions on account restrictions and maintain absolute confidentiality regarding user data.

What You Will Do:

  • Conduct thorough manual reviews of flagged high-risk transactions or suspicious KYC document submissions.
  • Monitor daily exchange volumes to intercept potential phishing or money laundering attempts before funds are released.
  • Collaborate with the engineering team to tighten automated security thresholds.

How to Apply:

Click the "Apply Now" button to submit your application and CV. Please ensure you include your salary expectations in your cover letter. KachiPlug is an equal opportunity employer. Let's build a safer financial ecosystem together!

Customer Success Specialist (VIP Accounts)

Hybrid, Abuja Long-term

At KachiPlug, we process digital asset exchanges for a diverse range of users, from everyday freelancers to high-volume institutional traders and tech executives. Our largest clients demand rapid, flawless execution and white-glove service.

We are hiring a dedicated VIP Customer Success Specialist to act as the primary concierge for our Top-Tier high-net-worth users. You will ensure their large-scale transactions are processed seamlessly and their premium experience on KachiPlug is unparalleled.

Who We Are Looking For (Requirements):

  • Impeccable Communication: Your written and spoken English is flawless. You know how to speak to high-net-worth individuals with professionalism, empathy, and absolute courtesy.
  • Problem Solver: When a VIP client's transfer is delayed by a bank network issue, you don't panic. You find alternative solutions and keep the client calm and fully updated.
  • High Availability: You understand that VIP support requires flexibility and urgency. You respond to priority tickets within minutes, not hours.
  • Financial Fluency: You understand exactly how crypto wallets, Payoneer transfers, and Nigerian banking systems operate.

What You Will Do:

  • Serve as the exclusive, direct point of contact for KachiPlug's highest-volume traders and corporate accounts.
  • Expedite and personally oversee large withdrawals to ensure they bypass standard wait queues.
  • Onboard new VIP clients seamlessly, guiding them through Tier-2 verification and large-cap limits.

How to Stand Out:

In your application, describe a time you handled a frustrated or high-profile client in a previous role. Click "Apply Now" to submit your CV and cover letter. Premium talent deserves a premium workplace—join the KachiPlug VIP team.